TechValidate Research on VMware Professional Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of VMware Professional Services. TechValidate stands behind the authenticity of all published data. Learn more »



1,572 Customers Surveyed

9,954 Data Points Collected

560 Published TechFacts

45 Published Charts

3 Published Case Studies



Selected Research Highlights


Research by TechValidate

Government Agency Uses VMware to Build IT Services Strategy

Challenges

  • Solved the following challenges with VMware Accelerate Advisory Services:
    • Established a clear direction for the future state of IT
    • Created roadmap for IT transformation
    • Optimized organization and processes for cloud operations

Use Case

  • Used the following VMware Accelerate Advisory Service offerings to move the IT organization forward:
    • Benchmarking
    • IT transformation scorecard
    • Business case/value model
    • Assessments/recommendations
  • Rated the importance of VMware Accelerate Advisory Services deliverable content as a 3 – very important out of 5 in transforming an IT organization.

Results

  • Will realize the following benefits with VMware Accelerate Advisory Services:
    • Brief executives
    • Define IT future state
    • Prioritize initiatives
  • Expects to achieve an ROI of 25 to 50% with VMware Accelerate Advisory Services.
  • Used Accelerate Advisory Services engagement deliverables to make operational decisions.
  • Started receiving value from VMware Accelerate Advisory Services immediately – during and upon completion of initial engagement.

Testimonials

“Executive awareness of the tactical means by which VMware helps execute on strategy. Clear identification of next steps in IT services strategy.”

“Business justification for IT investment to drive innovation”

Source:

TechValidate Survey of a State & Local Government

Research by TechValidate

Respondents Certifications

What VMware certification(s) do you hold?

VCP-Cloud
13%
VCP-Datacenter Virtualization (formerly known as VCP4 or VCP5)
98%
VCP-Desktop
13%
VCAP-Cloud Infrastructure Administration
1%
VCAP-Cloud Infrastructure Design
2%
VCAP-Datacenter Administration
23%
VCAP-Datacenter Design
20%
VCDX-Cloud
1%
VCDX-Datacenter Virtualization
11%

Note: this is a multiple-choice question – response percentages may not add up to 100.

Source:

Survey of 84 users of VMware Professional Services

Research by TechValidate

Professional Services Used in Addition to TAM Services

What other VMware Professional Services has your company purchased?

Accelerate Advisory Services
9%
Technology Consulting Services
63%
Training
82%
Certification
32%
Other
12%

Note: this is a multiple-choice question – response percentages may not add up to 100.

Source:

TechValidate survey of 197 users of VMware Professional Services

Research by TechValidate

Government Agency Reduces IT Bottlenecks with VMware Accelerate Advisory Services

Challenges

  • Solved the following challenges with VMware Accelerate Advisory Services:
    • Created roadmap for IT transformation

Use Case

  • Used the following VMware Accelerate Advisory Service offerings to move the IT organization forward:
    • Roadmaps/blueprints
    • Business case/value model
    • Assessments/recommendations

Results

  • Will realize the following benefits with VMware Accelerate Advisory Services:
  • Used Accelerate Advisory Services engagement deliverables to make strategic decisions.
    • Brief executives
    • Define IT future state

Testimonials

“We identified an actionable roadmap for cloud services. From Accelerate Advisory Services we had guidance to increase operational efficiencies and reduce IT bottlenecks.”

“The impact in terms of IT was creating a virtualization services roadmap and action plan.”

Source:

TechValidate Survey of a State & Local Government

Research by TechValidate

VMware TAM Services Customer Statistic - EMEA English

85% of surveyed customers find TAM services analytics and measurement valuable.

Source:

TechValidate survey of 82 users of VMware Professional Services

Research by TechValidate

A Senior IT Architect of a Global 500 pharmaceuticals company is very likely to recommend* VMware Professional Services for the following reason:

“Our TAM service has provided us with great continuity and on-site presence throughout our various PSO engagements. The TAM is also seen as separate from sales engagements and so is able to bridge the different technology domains within our firm.
In particular, the TAM service has been an invaluable point of contact in coordinating access to different technology areas within VMware whilst we are developing our roadmap and technology choices. This helps give confidence that our technology portfolio is future-proof and has the confidence of different teams within our firm.”

*Based on a response of 10 to the question “On a scale of 0-10, how likely is it that you would recommend VMware TAM Services to a friend or colleague?”.

Source:

TechValidate survey of a Global 500 Pharmaceuticals Company



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