TechValidate Research on VMware Professional Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of VMware Professional Services. TechValidate stands behind the authenticity of all published data. Learn more »



1,572 Customers Surveyed

9,954 Data Points Collected

560 Published TechFacts

45 Published Charts

3 Published Case Studies



Selected Research Highlights


Research by TechValidate

Respondents Certifications

What VMware certification(s) do you hold?

VCP-Cloud
13%
VCP-Datacenter Virtualization (formerly known as VCP4 or VCP5)
98%
VCP-Desktop
13%
VCAP-Cloud Infrastructure Administration
1%
VCAP-Cloud Infrastructure Design
2%
VCAP-Datacenter Administration
23%
VCAP-Datacenter Design
20%
VCDX-Cloud
1%
VCDX-Datacenter Virtualization
11%

Note: this is a multiple-choice question – response percentages may not add up to 100.

Source:

Survey of 84 users of VMware Professional Services

Research by TechValidate

Case Study: Global 500 Professional Services Company

Challenges

  • Purchased VMware Technology Consulting Services to meet the following challenges:
    • Bring additional virtualization expertise
    • Deploy technology faster

Use Case

  • Achieved the following benefits with VMware Technology Consulting Services:
    • Benefited from VMware’s best practice insights
    • Improved time-to-project completion
    • Reduced costs
  • Received value from VMware Technology Consulting Services immediately.

Results

  • Rated how likely they were to recommend VMware Technology Consulting Services based on the following criteria:
    • Quality of communications: Extremely likely
    • Time to project completion: Extremely likely
    • End-user satisfaction: Extremely likely
    • Service delivery quality: Extremely likely
    • Accelerated staff knowledge: Extremely likely

Testimonials

“We used the services organization to plan, deploy, and optimize our SRM environment.”

“We also increased our knowledge of the SRM product with best practices for optimizing the install.”

Source:

TechValidate Survey of a Global 500 Professional Services Company

Research by TechValidate

“The TAM gives an in-depth explanation of the services to be offered and fully explains the impact or the benefit to our environment and/or customers environment.”

Source:

Sha-Keith Mills, IT Architect, Military Health Care Systems - DoD

Research by TechValidate

Certification Exam Preparation Time

How much time did you spend preparing for the VMware certification exam?

Less than a month
11%
1-2 months
34%
3-5 months
29%
6-8 months
15%
9-12 months
10%

Source:

Survey of 96 users of VMware Professional Services

Research by TechValidate

Government Agency Uses VMware to Build IT Services Strategy

Challenges

  • Solved the following challenges with VMware Accelerate Advisory Services:
    • Established a clear direction for the future state of IT
    • Created roadmap for IT transformation
    • Optimized organization and processes for cloud operations

Use Case

  • Used the following VMware Accelerate Advisory Service offerings to move the IT organization forward:
    • Benchmarking
    • IT transformation scorecard
    • Business case/value model
    • Assessments/recommendations
  • Rated the importance of VMware Accelerate Advisory Services deliverable content as a 3 – very important out of 5 in transforming an IT organization.

Results

  • Will realize the following benefits with VMware Accelerate Advisory Services:
    • Brief executives
    • Define IT future state
    • Prioritize initiatives
  • Expects to achieve an ROI of 25 to 50% with VMware Accelerate Advisory Services.
  • Used Accelerate Advisory Services engagement deliverables to make operational decisions.
  • Started receiving value from VMware Accelerate Advisory Services immediately – during and upon completion of initial engagement.

Testimonials

“Executive awareness of the tactical means by which VMware helps execute on strategy. Clear identification of next steps in IT services strategy.”

“Business justification for IT investment to drive innovation”

Source:

TechValidate Survey of a State & Local Government

Research by TechValidate

VMware TAM Services Customer Testimonial

“With as fast as we want to move on specific tasks or sometimes the volume of tasks we need to accomplish, our TAM is able to quickly provide the technical knowledge or validate our thoughts of what can and cannot be done, compare that to best practices, and assist in our overall design phase of a project. By knowing where we want to go and general timelines as well as understanding our business priorities, our TAM is also able to adjust quickly to our ever changing demands.”

Source:

IT Manager, Large Enterprise Chemicals Company



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