TechValidate Research on HP Software Configuration Management System

These pages present data that TechValidate has sourced via direct research with verified customers and users of HP Software Configuration Management System. TechValidate stands behind the authenticity of all published data. Learn more »



18 Published TechFacts

7 Published Charts

8 Published Case Studies



Selected Research Highlights


Research by TechValidate

Case Study: Global 500 Insurance Company

Challenges

  • Reported that the following were business and technology drivers to implement a Configuration Management Database (CMDB) and automated discovery:
    • Inability to track software licenses & hardware
    • Lack of IT & business visibility into service quality
    • Inability to respond to audits (from an inventory perspective)

Use Case

  • Discovered and tracked the components in their IT infrastructure in the following ways before deploying HP UCMDB/DDMA:
    • Manually, using spreadsheets
    • Via Change Advisory Board meetings
  • Manages 5M – 10M configuration items in HP UCMDB.

Results

  • Saves 50+% time with HP DDMA automated discovery.
  • Avoided 1 – 10 outages using HP UCMDB within the last 12 months.
  • Observed the following key results after implementing HP UCMDB/DDMA:
    • Increased productivity due to eliminating manual data collection
    • Improved reporting for faster auditing
  • Reduced OpEx by 1% – 10% with their HP Configuration Management System.
  • Reduced the amount of time spent on producing audits by 20% – 30% by deploying HP UCMDB/DDMA.
  • Reported that the following were the most important benefits they realized with the deployment of HP UCMDB/DDMA:
    • Improved visibility into the current IT environment
    • More accurate and effective change planning and impact analysis
    • Better alignment between business and IT
    • Better adherence to compliance initiatives such as Sarbanes-Oxley

Testimonials

“With HP uCMDB and DDMA we are now able to deliver inventory reports with excellent data quality.”

Source:

TechValidate Survey of a Global 500 Insurance Company

Research by TechValidate

HP CMS enables increased visibility

“The uCMDB (HP Software CMS) implementation has greatly increased our visilbity in to the infrastructure and services in our organization. "

Source:

IT Professional, Fortune 500 Health Care Company

Research by TechValidate

Case Study: Large Enterprise Financial Services Company

Challenges

  • Reported that the following were business and technology drivers to implement a Configuration Management Database (CMDB) and automated discovery:
    • Data center transformation projects (e.g. consolidation, virtualization, move to cloud)
    • Needed better quality and more granularity in their CMS

Use Case

  • Discovered and tracked the components in their IT infrastructure in the following ways before deploying HP UCMDB/DDMA:
    • Via Change Advisory Board meetings
    • Manualy using HP SC and AC
  • Manages > 25M configuration items in HP UCMDB.

Results

  • Saves 50+% time with HP DDMA automated discovery.
  • Avoided 1 – 10 outages using HP UCMDB within the last 12 months.
  • Observed the following key results after implementing HP UCMDB/DDMA:
    • Increased productivity due to eliminating manual data collection
    • Improved reporting for faster auditing
    • reduces number of systems
  • Reduced OpEx by 1% – 10% with their HP Configuration Management System.
  • Reported that the following were the most important benefits they realized with the deployment of HP UCMDB/DDMA:
    • Improved visibility into the current IT environment
    • Still driving benefits in multiple areas: change; BSM etc.

Testimonials

“Using HP’s CMS including discovery gives us better insight to what we have and how it relates to other assets and business services. Now we can start to trust our CMS in our processes and reports.”

Source:

TechValidate Survey of a Large Enterprise Financial Services Company

Research by TechValidate

Most Important Benefits Since Deploying UCMDB/DDMA

Improved visibility into the current IT environment
89%
More accurate and effective change planning and impact analysis
67%
Lowered risk associated with virtualization and cloud projects
17%
Improved service delivery/service levels
28%
Better alignment between business and IT
33%
Better adherence to compliance initiatives such as Sarbanes-Oxley
44%
Other
11%

Note: this is a multiple-choice question – response percentages may not add up to 100.

Source:

Survey of 18 users of HP Configuration Management System

Research by TechValidate

Business and Technology Drivers for Implementing a Configuration Management Database (CMDB) and Automated Discovery

Inability to reduce the impact of faulty changes
50%
Inability to track software licenses & hardware
61%
Lack of IT & business visibility into service quality
72%
High cost of help desk support due to faulty changes
22%
Inability to respond to audits (from an inventory perspective)
61%
Data Center Transformation projects, e.g. consolidation, virtualization, move to cloud etc.
67%
Other
28%

Note: this is a multiple-choice question – response percentages may not add up to 100.

Source:

Survey of 18 users of HP Configuration Management System

Research by TechValidate

HP CMS helps reduce OpEx by more than 40%

A small business telecommunications services company reduced OpEx by 40% – 50% with their HP Configuration Management System.

Source:

CEO, Small Business Telecommunications Services Company



More to Explore



About HP Software Configuration Management System

In order to address federating multiple sources of configuration items (CI) and supplying accurate CI information to service desk and business service management tools, a Configuration Management System is needed.