TechValidate Research on HP Software Configuration Management System

These pages present data that TechValidate has sourced via direct research with verified customers and users of HP Software Configuration Management System. TechValidate stands behind the authenticity of all published data. Learn more »



18 Published TechFacts

7 Published Charts

8 Published Case Studies



Selected Research Highlights


Research by TechValidate

Case Study: Small Business Telecommunications Services Company

Challenges

  • Reported that the following were business and technology drivers to implement a Configuration Management Database (CMDB) and automated discovery:
    • Data center transformation projects (e.g. consolidation, virtualization, move to cloud)

Use Case

  • Discovered and tracked the components in their IT infrastructure in the following ways before deploying HP UCMDB/DDMA:
    • Manually, using spreadsheets
  • Manages 100,000+ configuration items in HP UCMDB.

Results

  • Saves 50+% time with HP DDMA automated discovery.
  • Avoided 10 – 25 outages using HP UCMDB within the last 12 months.
  • Observed the following key results after implementing HP UCMDB/DDMA:
    • Increased productivity due to eliminating manual data collection
    • Accelerated Data Center Consolidation/Transformation
    • Improved reporting for faster auditing
  • Reduced OpEx by 40% – 50% with their HP Configuration Management System.
  • Reduced the amount of time spent on producing audits by 30% – 40% by deploying HP UCMDB/DDMA.
  • Reported that the following were the most important benefits they realized with the deployment of HP UCMDB/DDMA:
    • More accurate and effective change planning and impact analysis
    • Lowered risk associated with virtualization and cloud projects

Testimonials

“HP UCMDB and its federation capabilities have helped us improve our asset and change management processes.”

Source:

TechValidate Survey of a Small Business Telecommunications Services Company

Research by TechValidate

How many Configuration Items are you managing in UCMDB?

< 100,000: 17%
100,000 -- 500,000: 0%
500,000 -- 1M: 6%
1M – 5M : 39%
5M – 10M: 22%
10M – 25M: 11%
> 25M: 6%

Source:

Survey of 18 users of HP Configuration Management System

Research by TechValidate

HP CMS helps IT provide the business with accurate data

“HP’s DDMA and UCMDB have allowed our business to increase the accuracy of the data being used for incident, problem, change processes and will reduce MTTR in the future.”

Source:

Project Manager, Global 500 Industrial Manufacturing Company

Research by TechValidate

Tracking Before Deploying HP UCMDB/DDMA

Before deploying HP UCMDB/DDMA, how did you discover/track the components in your IT infrastructure?

Manually, using spreadsheets
78%
Via Change Advisory Board meetings
33%
Using a competitor’s discovery product
17%
We had no way to successfully track this information
6%
Other
44%

Note: this is a multiple-choice question – response percentages may not add up to 100.

Source:

Survey of 18 users of HP Configuration Management System

Research by TechValidate

HP CMS has improved our visibility of IT assets and alignment with business services

“Deploying HP’s DDMA and UCMDB has improved our visibility into our IT and business services and has helped improve our ability to report on inventory and audit requests.”

Source:

System Administrator, Large Enterprise Health Care Company

Research by TechValidate

Case Study: Large Enterprise Professional Services Company

Challenges

  • Reported that the following were business and technology drivers to implement a Configuration Management Database (CMDB) and automated discovery:
    • Inability to track software licenses & hardware
    • Lack of IT & business visibility into service quality
    • Inability to respond to audits (from an inventory perspective)
    • Data center transformation projects (e.g. consolidation, virtualization, move to cloud)

Use Case

  • Discovered and tracked the components in their IT infrastructure in the following ways before deploying HP UCMDB/DDMA:
    • Manually, using spreadsheets
  • Manages 1M – 5M configuration items in HP UCMDB.

Results

  • Saves 50+% time with HP DDMA automated discovery.
  • Avoided 10 – 25 outages using HP UCMDB within the last 12 months.
  • Observed the following key results after implementing HP UCMDB/DDMA:
    • Increased productivity due to eliminating manual data collection
    • Reduced in system outages/downtime
    • Improved reporting for faster auditing
  • Reduced OpEx by 10% – 20% with their HP Configuration Management System.
  • Reduced the amount of time spent on producing audits by 20% – 30% by deploying HP UCMDB/DDMA.
  • Reported that the following were the most important benefits they realized with the deployment of HP UCMDB/DDMA:
    • Improved visibility into the current IT environment
    • More accurate and effective change planning and impact analysis
    • Lowered risk associated with virtualization and cloud projects
    • Improved service delivery/service levels
    • Better alignment between business and IT
    • Better adherence to compliance initiatives such as Sarbanes-Oxley

Testimonials

“With HP DDMA and UCMDB we are now able to track the many changes in hardware and software that were previously unknown.”

Source:

TechValidate Survey of a Large Enterprise Professional Services Company



More to Explore



About HP Software Configuration Management System

In order to address federating multiple sources of configuration items (CI) and supplying accurate CI information to service desk and business service management tools, a Configuration Management System is needed.