Menu

TechValidate Research on HPE Software Configuration Management System

These pages present data that TechValidate has sourced via direct research with verified customers and users of HPE Software Configuration Management System. TechValidate stands behind the authenticity of all published data. Learn more »



18 Published TechFacts

7 Published Charts

8 Published Case Studies



Selected Research Highlights


Research by TechValidate

HP CMS helps IT organizations reduce the amount of time spent on producing audits

62% of IT organizations reduced the amount of time spent on producing audits by 20% – 30% or more by deploying HP UCMDB/DDMA.

Source:

Survey of 13 HP Configuration Management System users

Research by TechValidate

HP CMS helps deliver inventory reports of great quality

“With uCMDB and DDMA we are now able to deliver inventory reports with an excellent data quality.”

Source:

Project Manager, Global 500 Insurance Company

Research by TechValidate

Case Study: Global 500 Insurance Company

Challenges

  • Reported that the following were business and technology drivers to implement a Configuration Management Database (CMDB) and automated discovery:
    • Inability to track software licenses & hardware
    • Lack of IT & business visibility into service quality
    • Inability to respond to audits (from an inventory perspective)

Use Case

  • Discovered and tracked the components in their IT infrastructure in the following ways before deploying HP UCMDB/DDMA:
    • Manually, using spreadsheets
    • Via Change Advisory Board meetings
  • Manages 5M – 10M configuration items in HP UCMDB.

Results

  • Saves 50+% time with HP DDMA automated discovery.
  • Avoided 1 – 10 outages using HP UCMDB within the last 12 months.
  • Observed the following key results after implementing HP UCMDB/DDMA:
    • Increased productivity due to eliminating manual data collection
    • Improved reporting for faster auditing
  • Reduced OpEx by 1% – 10% with their HP Configuration Management System.
  • Reduced the amount of time spent on producing audits by 20% – 30% by deploying HP UCMDB/DDMA.
  • Reported that the following were the most important benefits they realized with the deployment of HP UCMDB/DDMA:
    • Improved visibility into the current IT environment
    • More accurate and effective change planning and impact analysis
    • Better alignment between business and IT
    • Better adherence to compliance initiatives such as Sarbanes-Oxley

Testimonials

“With HP uCMDB and DDMA we are now able to deliver inventory reports with excellent data quality.”

Source:

TechValidate Survey of a Global 500 Insurance Company

Research by TechValidate

Key Results Observed After Implementing UCMDB/DDMA

Reduced in mean time to repair (MTTR) for IT operations
17%
Increased productivity due to eliminating manual data collection
67%
Reduced in system outages/downtime
33%
Accelerated Data Center Consolidation/Transformation
33%
Improved reporting for faster auditing
83%
Other
11%

Note: this is a multiple-choice question – response percentages may not add up to 100.

Source:

Survey of 18 users of HP Configuration Management System

Research by TechValidate

Case Study: Global 500 Industrial Manufacturing Company

Challenges

  • Reported that the following were business and technology drivers to implement a Configuration Management Database (CMDB) and automated discovery:
    • Inability to reduce the impact of faulty changes
    • Inability to track software licenses & hardware
    • Lack of IT & business visibility into service quality
    • Inability to respond to audits (from an inventory perspective)
    • Data center transformation projects (e.g. consolidation, virtualization, move to cloud)
    • No automated way to maintain relationships for applications

Use Case

  • Discovered and tracked the components in their IT infrastructure in the following ways before deploying HP UCMDB/DDMA:
    • Manually, using spreadsheets
    • internal cmdb with majority of manual updates
  • Manages 1M – 5M configuration items in HP UCMDB.

Results

  • Saves 50+% time with HP DDMA automated discovery.
  • Avoided 10 – 25 outages using HP UCMDB within the last 12 months.
  • Observed the following key results after implementing HP UCMDB/DDMA:
    • Improved reporting for faster auditing
    • still working in getting the data used for IM/PM/CM
  • Reduced OpEx by no reduction in OPEX with their HP Configuration Management System.
  • Reduced the amount of time spent on producing audits by 20% – 30% by deploying HP UCMDB/DDMA.
  • Reported that the following were the most important benefits they realized with the deployment of HP UCMDB/DDMA:
    • Improved visibility into the current IT environment

Testimonials

“HP’s DDMA and UCMDB have allowed our business to increase the accuracy of the data being used for Incident/Problem/Change processes and will reduce MTTR in the future.”

Source:

TechValidate Survey of a Global 500 Industrial Manufacturing Company

Research by TechValidate

How many Configuration Items are you managing in UCMDB?

< 100,000: 17%
100,000 -- 500,000: 0%
500,000 -- 1M: 6%
1M – 5M : 39%
5M – 10M: 22%
10M – 25M: 11%
> 25M: 6%

Source:

Survey of 18 users of HP Configuration Management System



More to Explore



About HPE Software Configuration Management System

In order to address federating multiple sources of configuration items (CI) and supplying accurate CI information to service desk and business service management tools, a Configuration Management System is needed.

  HPE Software Website