Research on eG Innovations Enterprise Suite

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eG Innovations Enterprise Suite Research Chart

This chart is based on real-world experiences shared by verified eG Innovations Enterprise Suite users in the TechValidate Research Network.

eG Innovations Enterprise Suite Research Chart

From the list below select the three most significant benefits you have received from using eG Enterprise. (select up to three).

Identifying relatively simple problems quickly

72%

Identifying the cause of complex problems that involve multiple domains (e.g., web, database, application, Citrix, etc.)

71%

Letting lower-skilled support staff use the solution and reducing the need for experts to be called in

42%

Ability to offer this solution as a self-service tool for end-users or customers to monitor their servers and applications themselves

22%

Better capacity planning

28%

Reduced risk when deploying new applications

11%

Note: this is a multiple-choice question – response percentages may not add up to 100.

Source:

TechValidate Survey of eG Innovations Enterprise Suite Users

TVID: 20E-CB5-B19

DATE: 03/17/10

Chart Details

First Published:	11/25/09
Last Updated:	11/25/09

Research Methodology

This chart is based on real-world experiences shared by verified eG Innovations Enterprise Suite users in the TechValidate Research Network.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data, while guaranteeing their anonymity so that they may share information honestly and freely. The research data displayed on this portal represents a subset of all data collected.

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	Company Ranking	Industry	Response
IT Architect	Fortune 500	Insurance	identifying the cause of complex problems that involve multiple domains, its ability to offer this solution as a self-service tool for end-users or customers to monitor their infrastructure
IT Professional	Fortune 500	Insurance	identifying relatively simple problems quickly, identifying the cause of complex problems that involve multiple domains, better capacity planning
Project Manager	Large Enterprise	Financial Services	identifying relatively simple problems quickly, identifying the cause of complex problems that involve multiple domains
IT Professional	Small Business	Computer Software	identifying relatively simple problems quickly, identifying the cause of complex problems that involve multiple domains, letting lower-skilled support staff use the solution and reducing the need for experts to be called in
Engineer	Global 500	Hospitality	identifying the cause of complex problems that involve multiple domains, better capacity planning
IT Vice President	Global 500	Banking	identifying relatively simple problems quickly, identifying the cause of complex problems that involve multiple domains, its ability to offer this solution as a self-service tool for end-users or customers to monitor their infrastructure
IT Vice President	Global 500	Banking	identifying relatively simple problems quickly, letting lower-skilled support staff use the solution and reducing the need for experts to be called in, reduced risk when deploying new applications
IT Systems Analyst	S&P 500	Construction	identifying relatively simple problems quickly, identifying the cause of complex problems that involve multiple domains, letting lower-skilled support staff use the solution and reducing the need for experts to be called in
IT Manager	Large Enterprise	Computer Software	identifying relatively simple problems quickly, letting lower-skilled support staff use the solution and reducing the need for experts to be called in, its ability to offer this solution as a self-service tool for end-users or customers to monitor their infrastructure
IT Specialist	Global 500	Telecommunications Services	identifying relatively simple problems quickly, identifying the cause of complex problems that involve multiple domains