Case Study: Global 500 Computer Services Company

 

Challenges

  • Uses their eG Innovations Enterprise Suite to solve the following business challenges:
    • Critical applications were not being monitored
    • Needed better metrics and reports for optimization and capacity planning
    • Existing management tools did not handle virtualization well

Environment

  • Use their eG Innovations Enterprise Suite to monitor the following components:
    • VMware ESX/ESXi
  • Monitors 100 physical servers with their eG Innovations Enterprise Suite.
  • Monitors 100 virtual servers with their eG Innovations Enterprise Suite.
  • Monitors 900 virtual desktops with their eG Innovations Enterprise Suite.

Benefits

  • Use their eG Innovations Enterprise Suite to:
    • Administer the system for other users
  • Found the following features to be most useful:
    • Monitoring of virtual infrastructures (VMware, Citrix Xen, etc.) with a single agent (In-N-Out monitoring)
    • Real-time monitoring and alerting
    • Web-based reporting
  • Started seeing value within one month after installing their eG Innovations Enterprise Suite.
  • Reported that using their eG Innovations Enterprise Suite resulted in:
    • Help identify problems before users do
    • Improved monitoring and reporting of application down time
    • Helps monitor critical applications that I did not have monitoring for earlier
Source: Global 500 Computer Services Company TVID: FC3-6F4-F97
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Source Data

This case study was sourced directly from verified users of eG Innovations Enterprise Suite by TechValidate. We verify the identity and organizational affiliation of all research participants while guaranteeing anonymity so that people can speak freely.

Source Info: Global 500 Computer Services Company