Research by TechValidate

Case Study: Large Enterprise Consumer Services Company


  • Solved the following challenges using Dell SecureWorks Security Services:
    • Needed 24×7 security coverage
    • Needed to improve quality of protection
    • Needed additional security expertise
    • Needed to improve regulatory compliance
    • Needed to reduce IT security complexity
    • Needed to offload resource-intensive security tasks
    • Needed faster response to threats

Use Case

  • Uses Dell SecureWorks to comply with the standards or mandates:
    • GLBA
    • FISMA
    • Sarbanes-Oxley Act
  • Has the following security devices in their IT environment:
    • Firewalls: 50+
    • IDS Appliances: 50+
    • IPS Appliances: 50+
    • UTM Appliances: 25-49
    • Web Application Firewalls: 10-24
  • Has the following types of servers in their IT environment:
    • Windows Servers: 251 – 2000
    • Linux / Unix Servers: 51 – 250
    • Routers, Switches, Other: 2,001 – 10,000


  • Rated their overall security posture as stronger since engaging Dell SecureWorks.
  • Selected Dell SecureWorks for the following reasons:
    • Level of expertise
    • Quality of customer support
    • Service flexibility
    • Reporting capabilities
    • Responsiveness
    • Breadth of services
    • Security management platform
    • Threat intelligence and research
  • Saved 80+% in cost savings with Dell SecureWorks Security Services compared to performing the same security functions with in-house staff and tools.


“We were using SecureWorks before Dell acquired the company. Dell has added industry knowledge and power to the company, and this helps a great deal, especially when we are dealing with external clients and auditors.”

“Simply put, Dell SecureWorks is the best there is…”

“Any costs we have with network monitoring has decreased substantially because of this engagement.”


TechValidate Survey of a Large Enterprise Consumer Services Company

About This Data

This data was sourced directly from verified users of Dell SecureWorks Security Services by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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