Research by TechValidate

Case Study: Fortune 500 Electronics Company

Challenges

  • Solved the following challenges using Dell SecureWorks Security Services:
    • Gain 24×7 security coverage
    • Improve quality of protection
    • Reduce IT security costs
    • Gain additional security expertise
    • Reduce IT security complexity
    • Offload resource-intensive security tasks
    • Increase operational efficiency
    • Faster response to threats

Use Case

  • Uses Dell SecureWorks to comply with the standards or mandates:
    • PCI Data Security Standard
  • Has the following security devices in their IT environment:
    • Firewalls: 25-49
    • IDS Appliances: 1-9
    • IPS Appliances: 1-9
    • UTM Appliances: 1-9
    • Web Application Firewalls: 1-9
  • Has the following types of servers in their IT environment:
    • Windows Servers: 2,001 – 10,000
    • Linux / Unix Servers: 2,001 – 10,000
    • Routers, Switches, Other: 2,001 – 10,000

Results

  • Rated their overall security posture as much stronger since engaging Dell SecureWorks.
  • Selected Dell SecureWorks for the following reasons:
    • Level of expertise
    • Quality of customer support
    • Reporting capabilities
    • Responsiveness
    • Reputation or peer recommendations
  • Saved 20-39% in cost savings with Dell SecureWorks Security Services compared to performing the same security functions with in-house staff and tools.

Testimonials

“We gained increased visibility, more actionable alerts, and overall trending and understanding of risk with Dell SecureWorks.”

“The first call gets you the right person with the right expertise.”

“With Dell SecureWorks we can take action to address the most important things first and spend less time chasing bad alerts.”

Source:

TechValidate Survey of a Fortune 500 Electronics Company




About This Data

This data was sourced directly from verified users of Dell SecureWorks Security Services by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data, while guaranteeing their anonymity so that they may share information honestly and freely.

Validated on Jul 29, 2011


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