Research by TechValidate

Case Study: Large Enterprise Financial Services Company

Challenges

  • Solved the following challenges using Dell SecureWorks Security Services:
    • Needed 24×7 security coverage
    • Needed to improve quality of protection
    • Needed additional security expertise
    • Needed to offload resource-intensive security tasks
    • Needed faster response to threats

Use Case

  • Uses Dell SecureWorks to comply with the standards or mandates:
    • HIPAA / HITECH
    • GLBA
    • FISMA
    • Sarbanes-Oxley Act
  • Has the following security devices in their IT environment:
    • Firewalls: 10-24
    • IDS Appliances: 1-9
    • IPS Appliances: None
    • UTM Appliances: None
    • Web Application Firewalls: None
  • Has the following types of servers in their IT environment:
    • Windows Servers: 251 – 2000
    • Linux / Unix Servers: 251 – 2000
    • Routers, Switches, Other: 51 – 250

Results

  • Rated their overall security posture as much stronger since engaging Dell SecureWorks.
  • Selected Dell SecureWorks for the following reasons:
    • Level of expertise
    • Quality of customer support
    • Responsiveness
    • Ease of integration
    • Overall price
    • Threat intelligence and research
  • Saved 60-79% in cost savings with Dell SecureWorks Security Services compared to performing the same security functions with in-house staff and tools.

Testimonials

“Dell SecureWorks provides actionable and meaningful data to us in a timely manner. The proactive alerts have proven invaluable.”

“We selected Dell SecureWorks because of the value and expertise of their personnel. Other providers read from a script and/or a product help file when discussing an issue with you. Dell SecureWorks personnel have the sufficient level of detailed knowledge to talk intelligently about the technology and alerts they’re escalating to you.”

“I’ve been able to avoid dedicated 24×7 in-house resources by outsourcing this work to Dell SecureWorks. The Teraguard/Sherlock environment is something that would have also cost us significant capital if we had to buy/build it on our own.”

Source:

TechValidate Survey of a Large Enterprise Financial Services Company




About This Data

This data was sourced directly from verified users of Dell SecureWorks Security Services by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data, while guaranteeing their anonymity so that they may share information honestly and freely.

Validated on Aug 26, 2011


More Research on Dell SecureWorks Security Services   Explore all TechValidate Research