Research by TechValidate

Case Study: Large Enterprise Retail Company


  • Solved the following challenges using Dell SecureWorks Security Services:
    • Improve quality of protection
    • Gain additional security expertise
    • Improve regulatory compliance
    • Faster response to threats

Use Case

  • Uses Dell SecureWorks to comply with the standards or mandates:
    • PCI Data Security Standard
    • Sarbanes-Oxley Act
    • COBIT
  • Has the following security devices in their IT environment:
    • Firewalls: 50+
    • IDS Appliances: 1-9
  • Has the following types of servers in their IT environment:
    • Windows Servers: 251 – 2000
    • Linux / Unix Servers: 251 – 2000
    • Routers, Switches, Other: 251 – 2000


  • Rated their overall security posture as stronger since engaging Dell SecureWorks.
  • Selected Dell SecureWorks for the following reasons:
    • Level of expertise
    • Quality of customer support
    • Responsiveness
    • Ease of integration
    • Security management platform
    • Overall price
    • Threat intelligence and research
  • Saved 60-79% in cost savings with Dell SecureWorks Security Services compared to performing the same security functions with in-house staff and tools.


“With Dell SecureWorks we now get alerts on traffic that is destined for malware sites even though it’s being blocked by the firewall so we can remediate the PC before the user goes home again and the malware/botnet can send its payload or reach its command and control center.”

“SecureWorks has provided a superior solution with a very low capital investment compared to some of the on premise SIEMs we evaluated.”

“We get all the services we need without worrying about appliances needing upgrades or expensive replacements. We’re not charged for reports and the SOC is always available to assist with any request.”


TechValidate Survey of a Large Enterprise Retail Company

About This Data

This data was sourced directly from verified users of Dell SecureWorks Security Services by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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