Our primary goals in collecting information are to provide and improve our Site, Program and Services, to administer any registration or account and to enable users to enjoy, easily navigate, use or participate in the Site, Program and Services, as applicable.
(a) Vendor User Personal Information.
(b) Customer User Personal Information.
(c) Viewing TechFacts.
(d) Log Data.
(f) Communications with SurveyMonkey.
Identity theft and the practice known as "phishing" are of great concern to SurveyMonkey. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your company ID, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication. For more information about phishing, visit the Federal Trade Commission’s website.
(h) Data Integrity.
SurveyMonkey will collect and use personal information only as set forth herein or in a manner that is compatible with the previously described purposes, except where an individual subsequently authorizes a different use. SurveyMonkey has taken reasonable steps to ensure that it only collects personal information that is relevant to the aforementioned intended uses, and that it is accurate, complete, and current.
(a) Information Sharing and Disclosure
(b) Changing or Deleting Your Information
All registered users of our Site, Program and Services may review, update, correct or delete the personal information in their registration profile by contacting us. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your record in our system, please contact us and we will attempt to accommodate your request if we do not have any legal obligation to retain the record. See below for privacy contact information. From time to time, we may contact you by mail, email or telephone to tell you about additional products or services that we or third parties may offer. If you do not wish to receive such calls or promotional materials, please contact us and we will attempt to accommodate your request.
SurveyMonkey is concerned with safeguarding your information. We employ a variety of industry-standard administrative, physical and electronic security measures designed to protect your information from unauthorized access. We will make any legally required disclosures of any breach of the security, confidentiality or integrity of your unencrypted electronically stored "personal data" (as defined in applicable state statutes on security breach notification) to you via email or conspicuous posting on the Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
Your information may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. With regard to such transfers and maintenance, SurveyMonkey complies with the U.S.-EU and U.S.-Swiss Safe Harbor Framework as set forth herein and consistent with it Safe Harbor commitments.
Our Site contains links to other websites. If you choose to visit an advertiser by "clicking on" a banner ad or other type of advertisement, or click on another third party link, you will be directed to that third party’s website. The fact that the Site permits you to link to a website or present a banner ad or other type of advertisement is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over third party websites. These other websites may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other sites follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other websites you visit.
The Site and use of the Program and Services are not directed to children under eighteen (18). We do not knowingly collect personally identifiable information from children under thirteen (13) through the Site, Program or Services. If a parent or guardian becomes aware that his or her child has provided us with personal information without their consent, he or she should contact us electronically through this form. If we become aware that a child under thirteen (13) has provided us with personal information through the Site, Program or Services we will delete such information from our files.
SurveyMonkey Inc., 101 Lytton Avenue, Palo Alto, CA 94301, USA, Attn: Privacy Department, or electronically through this form.
*Prior Privacy Policies are available upon request.