HP Software Education and HP ART User Testimonials

See how customers are optimizing the use of HP Software solutions by leveraging HP Software Services like Education and ART



Research by TechValidate

HP Software Education Customer Testimonial

“HP Software has enabled us to educate our professionals on HP products enhancing their overall effectiveness in the market.”

Source:

Business Project Manager, Large Enterprise Financial Services Company

Research by TechValidate

“With HP Software Education, we were able to validate and improve our existing implementation and understanding of the LoadRunner tool set. "

Source:

Senior IT Manager, Large Enterprise Media & Entertainment Company

Research by TechValidate

“With HP Software Education, we have been able to deploy new capabilities faster and increase adoption of tools, thus increasing operation stability of IT systems.”

Source:

Senior IT Manager, Fortune 500 Transportation Services Company

Research by TechValidate

“HP technical configuration education from HP Software Education provided a better understanding of HP Service Manager and ServiceCenter. I am new to the team, so this course was critical for me.”

Source:

IT Systems Analyst, Large Enterprise Telecommunications Services Company

Research by TechValidate

“HP Software Education has assisted us reach a wide audience to enable them to better use the HP ALM tool and provide greater understanding of features not used frequently.”

Source:

IT Professional, Global 500 Banking Company

Research by TechValidate

HP Software's Adoption Readiness Tool (ART) Customer Testimonial

“HP ART allows our professionals globally to take training remotely, as their schedules permit. As a result we have been able to quickly increase the reach of our overall HP Training program, ultimately increasing our client service professionals knowledge of HP products and functionality.”

Source:

Business Project Manager, Large Enterprise Financial Services Company

Research by TechValidate

HP Software's Adoption Readiness Tool (ART) Customer Testimonial

“HP Adoption Readiness Tool provides us with the facility to create training material on a need basis and rollout to a wide audience both onshore & offshore.”

Source:

IT Professional, Global 500 Banking Company

Research by TechValidate

HP Software's Adoption Readiness Tool (ART) Customer Testimonial

“HP ART allowed us to deploy and industrial strength product in a an “out of the box” configuration and source the training materials from the same vendor. This meant that our project delivery timeline was realistic with few suprises."

Source:

IT Director, Small Business Financial Services Company

Research by TechValidate

Case Study: Educational Institution

Challenges

  • Solved the following challenges with HP Software Education Services:
    • A lack of knowledge of best practices for new software or updated versions of software
    • A lack of specific technical knowledge amongst staff
    • The need to quickly implement a new software solution in order to drive revenue- producing applications and business processes to market faster
    • The need to understand use cases of new software in order to configure to meet unique needs of your business
    • A desire to have self-sufficient team and not be heavily reliant on consultants
    • A desire to have team that is sufficiently skilled to partner well with implementation consultan
    • Silos of knowledge across IT department
    • The struggle deploying, managing, and repairing a technology or solution without sufficient skills

Use Case

  • Has engaged HP Software Education Services with the following product areas:
    • HP Application Lifecycle Management (ALM, Performance Center, Quality Center, LoadRunner, QuickTest Professional)
  • Used the following HP Education Services:
    • Public instructor-lead courses

Results

  • Values the following features offered by HP Software Education the most over other vendor product features:
    • HP Software subject matter expertise
    • The industry expertise of instructors
    • The hands-on labs with real use case scenarios for exercises
  • Achieved the following benefits by using HP Software Education for organization:
    • Improved time to deployment
    • Gained a fuller and wider understanding of the capabilities of the software applications
    • Increased efficiency
    • Improved usage and adoption of software
    • Increased agility (ability to meet change )
  • Saved 25-50% of their time during project deployment after education from HP Software.
  • Reduced consulting resources by > 75% as a result of becoming self sufficient through education from HP Software.
  • Reduced configuration or implementation errors by 50 – 75% after HP Software Education.
  • Paid back their investment in HP Software Education Services in > 1 year through reduced implementation and maintenance costs, reduced reliance on outside consulting and their ability to drive revenue producing applications and business processes to market faster.

Testimonials

“HP Software Education services helped us become more agile. The team is now more efficient.”

Source:

TechValidate Survey of a Educational Institution

Research by TechValidate

Case Study: The Cooperative Banking Group

Challenges

  • Solved the following challenges with HP Software Education Services:
    • A lack of knowledge of best practices for new software or updated versions of software
    • A lack of specific technical knowledge amongst staff
    • The need to quickly implement a new software solution in order to drive revenue- producing applications and business processes to market faster
    • A desire to have self-sufficient team and not be heavily reliant on consultants
    • A desire to have team that is sufficiently skilled to partner well with implementation consultan
    • Silos of knowledge across IT department
    • The struggle deploying, managing, and repairing a technology or solution without sufficient skills

Use Case

  • Has engaged HP Software Education Services with the following product areas:
    • IT Operations (BSM, Application Performance Management, Operations Orchestration, CSA)
  • Used the following HP Education Services:
    • Public instructor-lead courses
    • Private/onsite instructor-lead courses
    • Virtual courses
    • ART on-premise license

Results

  • Values the following features offered by HP Software Education the most over other vendor product features:
    • HP Software subject matter expertise
    • The industry expertise of instructors
    • Learning best practices from the software vendor directly
    • Flexibility in choosing how to take course virtually, in-person or self-paced
    • Connecting with other students in the classes
  • Achieved the following benefits by using HP Software Education for organization:
    • Gained a fuller and wider understanding of the capabilities of the software applications
    • Improved usage and adoption of software
  • Saved 25-50% of their time during project deployment after education from HP Software.
  • Reduced consulting resources by 50- 75% as a result of becoming self sufficient through education from HP Software.
  • Reduced configuration or implementation errors by 25-50% after HP Software Education.
  • Paid back their investment in HP Software Education Services in > 1 year through reduced implementation and maintenance costs, reduced reliance on outside consulting and their ability to drive revenue producing applications and business processes to market faster.

Source:

Julian Williamson, IT Manager, The Cooperative Banking Group

Research by TechValidate

Case Study: Fortune 500 Transportation Services Company

Challenges

  • Solved the following challenges with HP Software Education Services:
    • A lack of knowledge of best practices for new software or updated versions of software
    • A lack of specific technical knowledge amongst staff
    • The need to quickly implement a new software solution in order to drive revenue- producing applications and business processes to market faster
    • A desire to have self-sufficient team and not be heavily reliant on consultants
    • The struggle deploying, managing, and repairing a technology or solution without sufficient skills

Use Case

  • Has engaged HP Software Education Services with the following product areas:
    • HP IT Service Management (ITSM)
    • IT Operations (BSM, Application Performance Management, Operations Orchestration, CSA)
  • Used the following HP Education Services:
    • Public instructor-lead courses
    • Private/onsite instructor-lead courses
    • Virtual courses
    • ART on-premise license

Results

  • Values the following features offered by HP Software Education the most over other vendor product features:
    • Learning best practices from the software vendor directly
    • The hands-on labs with real use case scenarios for exercises
    • Flexibility in choosing how to take course virtually, in-person or self-paced
    • Connecting with other students in the classes
  • Achieved the following benefits by using HP Software Education for organization:
    • Gained a fuller and wider understanding of the capabilities of the software applications
    • Can develop and deploy new services faster
  • Saved up to 10% of their time during project deployment after education from HP Software.
  • Reduced consulting resources by 50- 75% as a result of becoming self sufficient through education from HP Software.
  • Reduced configuration or implementation errors by 10-25% after HP Software Education.
  • Paid back their investment in HP Software Education Services in 9 – 12 months through reduced implementation and maintenance costs, reduced reliance on outside consulting and their ability to drive revenue producing applications and business processes to market faster.

Testimonials

“With HP Software Education we have been able to deploy new capabilities faster and increase adoption of tools, thus increasing operation stability of IT systems.”

Source:

TechValidate Survey of a Fortune 500 Transportation Services Company

Research by TechValidate

Case Study: Fortune 500 Professional Services Company

Challenges

  • Solved the following challenges with HP Software’s Adoption Readiness Tool (ART):
    • The inability to deliver training fast enough after software implementation / completion to ensure a fast and successful go live
    • Costly and time consuming effort of creating training material
    • Too many “how to” calls coming in to the support desk
    • The inability to provide multi-lingual training

Use Case

  • Uses HP Adoption Readiness Tool (ART) with the following product areas:
    • HP Application Lifecycle Management (ALM, Performance Center, Quality Center, LoadRunner, QuickTest Professional)
    • HP IT Service Management (ITSM)
    • IT Operations (BSM, Application Performance Management, Operations Orchestration, CSA)
    • Strategy & Governance (HP PPM, HP APM, HP Exec. Scorecard)
  • Leverages the HP Adoption Readiness Tool (ART) for the following:
    • Out of the box content for early stakeholder understanding of software capabilities
    • Change management/ awareness
    • End user training pre go live
    • User performance support post go live via job aids or simulations
    • Communication of new features or processes
    • Assessment of user proficiency

Results

  • Values the following HP Adoption Readiness Tool (ART) features the most over other vendor features:
    • Pre-built content for HP Software applications created by HP Software Experts
    • Updates to content via support agreement
  • Achieved the following benefits with the HP Adoption Readiness Tool (ART):
    • Reduced the cost for creation of materials
    • Flexibly adapted materials as processes and software change
    • Reduced help desk calls from users
    • Delivered projects faster
  • Saved 50 – 75 % of time by using the HP Adoption Readiness Tool (ART) in their organization to create related material for projects, such as documentation, test scripts, training material, and online performance support?
  • Can deliver a project 11 – 15 weeks faster with the HP Adoption Readiness Tool (ART) than without it.
  • Reduced “how to” calls to the support desk by up to 10% with the HP Adoption Readiness Tool (ART).
  • Paid back their investment in the HP Adoption Readiness Tool (ART) in 3 – 6 months through cost savings from content development, support costs, time to competency, retention of knowledge, decreased errors and improved user productivity.

Source:

TechValidate Survey of a Fortune 500 Professional Services Company

Research by TechValidate

Case Study: Small Business Financial Services Company

Challenges

  • Solved the following challenges with HP Software’s Adoption Readiness Tool (ART):
    • The inability to deliver training fast enough after software implementation / completion to ensure a fast and successful go live
    • Low productivity due to users not understanding how to accomplish tasks in new software
    • Underutilization of software features due to lack of full knowledge amongst user base
    • Costly and time consuming effort of creating training material
    • Lost productivity caused by pulling workers off day jobs to attend training
    • Travel and facility expenses associated with classroom training
    • Knowledge decay due to staff turnover
    • Too many “how to” calls coming in to the support desk
    • The inability to be nimble with process changes due to time required to update documentation, training, performance support (material quickly becomes outdated)
    • Limitations cause by LMEs holding all knowledge in their heads

Use Case

  • Uses HP Adoption Readiness Tool (ART) with the following product areas:
    • HP IT Service Management (ITSM)
    • Creating training for internally developed applications and processes
  • Leverages the HP Adoption Readiness Tool (ART) for the following:
    • Out of the box content for early stakeholder understanding of software capabilities
    • Change management/ awareness
    • End user training pre go live
    • Hands on practice in simulated environment
    • Communication of new features or processes

Results

  • Values the following HP Adoption Readiness Tool (ART) features the most over other vendor features:
    • Pre-built content for HP Software applications created by HP Software Experts
    • Single-source mulitple-output technology that allows for creating/modifying documentation, test scripts, simulations, job aids, etc with a single effort
    • Bite size chunks of information for use as performance support tool
  • Achieved the following benefits with the HP Adoption Readiness Tool (ART):
    • Reduced the cost for creation of materials
    • Reduced help desk calls from users
    • Gained a fuller and wider understanding of the capabilities of the software applications
    • Increased efficiency through consistency in how processes are performed
    • Improved communications within IT department and stakeholders
    • Improved usage and adoption of software
  • Saved 25 – 50% of time by using the HP Adoption Readiness Tool (ART) in their organization to create related material for projects, such as documentation, test scripts, training material, and online performance support?
  • Paid back their investment in the HP Adoption Readiness Tool (ART) in 6 weeks – 3 months through cost savings from content development, support costs, time to competency, retention of knowledge, decreased errors and improved user productivity.

Testimonials

“HP ART allowed us to deploy an industrial strength product in a an ‘out of the box’ configuration and source the training materials from the same vendor. This meant that our project delivery timeline was realistic with few surprises.”

Source:

TechValidate Survey of a Small Business Financial Services Company

Research by TechValidate

Case Study: Fortune 500 Computer Services Company

Challenges

  • Solved the following challenges with HP Software Education Services:
    • The need to quickly implement a new software solution in order to drive revenue- producing applications and business processes to market faster
    • A desire to have self-sufficient team and not be heavily reliant on consultants
    • The risk associated with errors made during design and configuration stages of project
    • The rapid pace of change
    • The struggle deploying, managing, and repairing a technology or solution without sufficient skills
    • The need to create higher functional performance from IT professional staff

Use Case

  • Has engaged HP Software Education Services with the following product areas:
    • Network Automation
  • Used the following HP Education Services:
    • Other web-based training

Results

  • Values the following features offered by HP Software Education the most over other vendor product features:
    • HP Software subject matter expertise
  • Achieved the following benefits by using HP Software Education for organization:
    • Improved time to deployment
    • Gained a fuller and wider understanding of the capabilities of the software applications
    • Increased efficiency
    • Improved communications within IT department and stakeholders
    • Increased agility (ability to meet change )
  • Saved 25-50% of their time during project deployment after education from HP Software.
  • Reduced consulting resources by 25-50% as a result of becoming self sufficient through education from HP Software.
  • Reduced configuration or implementation errors by 50 – 75% after HP Software Education.
  • Paid back their investment in HP Software Education Services in 3 – 6 months through reduced implementation and maintenance costs, reduced reliance on outside consulting and their ability to drive revenue producing applications and business processes to market faster.

Source:

TechValidate Survey of a Fortune 500 Computer Services Company

Research by TechValidate

Case Study: Small Business Computer Services Company

Challenges

  • Solved the following challenges with HP Software Education Services:
    • A lack of knowledge of best practices for new software or updated versions of software
    • A lack of specific technical knowledge amongst staff
    • The need to quickly implement a new software solution in order to drive revenue- producing applications and business processes to market faster
    • The need to understand use cases of new software in order to configure to meet unique needs of your business
    • A desire to have team that is sufficiently skilled to partner well with implementation consultan
    • The rapid pace of change
    • The struggle deploying, managing, and repairing a technology or solution without sufficient skills
    • The need to create higher functional performance from IT professional staff
    • A desire to take advantage of new technology as quickly as possible for the organization to meet business goals

Use Case

  • Has engaged HP Software Education Services with the following product areas:
    • HP Application Lifecycle Management (ALM, Performance Center, Quality Center, LoadRunner, QuickTest Professional)
  • Used the following HP Education Services:
    • Public instructor-lead courses
    • Private/onsite instructor-lead courses
    • Virtual courses

Results

  • Values the following features offered by HP Software Education the most over other vendor product features:
    • HP Software subject matter expertise
    • The industry expertise of instructors
    • Learning best practices from the software vendor directly
  • Achieved the following benefits by using HP Software Education for organization:
    • Gained a fuller and wider understanding of the capabilities of the software applications
    • Increased efficiency
    • Improved communications within IT department and stakeholders
    • Improved usage and adoption of software
    • Increased agility (ability to meet change )
    • Can develop and deploy new services faster
  • Saved 25-50% of their time during project deployment after education from HP Software.
  • Reduced consulting resources by up to 10% as a result of becoming self sufficient through education from HP Software.
  • Reduced configuration or implementation errors by 10-25% after HP Software Education.
  • Paid back their investment in HP Software Education Services in 3 – 6 months through reduced implementation and maintenance costs, reduced reliance on outside consulting and their ability to drive revenue producing applications and business processes to market faster.

Testimonials

“With HP SW Education, we offer a public schedule of tools training courses, helping boost training revenue and upskill our own staff.”

Source:

TechValidate Survey of a Small Business Computer Services Company

Research by TechValidate

A medium enterprise insurance company paid back their investment in HP Software Education Services in 3 – 6 months through reduced implementation and maintenance costs, reduced reliance on outside consulting and their ability to drive revenue producing applications and business processes to market faster.

Source:

IT Manager, Medium Enterprise Insurance Company

Research by TechValidate

A Fortune 500 computer services company reduced configuration or implementation errors by 50 – 75% after HP Software Education.

Source:

IT Professional, Fortune 500 Computer Services Company

Research by TechValidate

A Fortune 500 computer services company saved 25-50% of their time during project deployment after education from HP Software.

Source:

IT Professional, Fortune 500 Computer Services Company

Research by TechValidate

The cooperative banking group saved 25-50% of their time during project deployment after education from HP Software.

Source:

Julian Williamson, IT Manager, The cooperative banking group

Research by TechValidate

An educational institution reduced consulting resources by > 75% as a result of becoming self sufficient through education from HP Software.

Source:

Senior IT Manager, Educational Institution

Research by TechValidate

A small business financial services company paid back their investment in the HP Adoption Readiness Tool (ART) in 6 weeks – 3 months through cost savings from content development, support costs, time to competency, retention of knowledge, decreased errors and improved user productivity.

Source:

IT Director, Small Business Financial Services Company

Research by TechValidate

A Fortune 500 professional services company can deliver a project 11 – 15 weeks faster with the HP Adoption Readiness Tool (ART) than without it.

Source:

IT Director, Fortune 500 Professional Services Company

Research by TechValidate

A Fortune 500 professional services company saved 50 – 75 % of time by using the HP Adoption Readiness Tool (ART) in their organization to create related material for projects, such as documentation, test scripts, training material, and online performance support.

Source:

IT Director, Fortune 500 Professional Services Company



More Research on HP Software Solutions